For domiciliary care agencies
Hourly visits, respite, live-in, overnight and care escort — CareFocusIQ gives your office and your carers the same live picture, from the first call of the morning to the invoice at the end of the month.
What CareFocusIQ does
CareFocusIQ is the all-in-one care management app for care homes, home care, children’s services, supported living and clinical teams. Carers speak their notes, managers stay inspection-ready, and owners see where money is being lost — all in one place.
How it works together
Problems surface on their own — from shifts, incidents, families and ratings.
Shift clock & live location · Live CQC rating · Care plan review prompts · Family logins with consent · Monthly staff pulse · Staff experience ↔ quality patterns · Today board
Each one becomes a single action with an owner, a deadline and the evidence needed.
CQC report → 12-week recovery · Improvement Tracker · Complaints & compliments · Career pathways
Re-checks, audits and supervision confirm it really improved.
Audits that close the loop · Audit library & risk-based scheduling · Manager approval of evidence · Supervision, induction & competency
Results land in your 90-day report and evidence pack automatically.
90-day programme · Evidence pack · Executive cross-home risk view
Choose a service to see the support you give — and how the app helps you deliver it.
Flexible, compassionate support right when it is needed — from a 30-minute morning call to several visits a day.
The support you give
How CareFocusIQ helps
Dementia and palliative care are not extra services to run twice. Add them to a visiting, respite, overnight or live-in package, and one carer finder shows who has the right training and is free.
Find a dementia experienced carer
Familiar faces and steady routines, from carers trained to support people living with dementia.
Find a carer for specialised support
Comfort, dignity and calm at home, from carers trained in palliative and end of life care.
One carer finder for every request
Dementia care: Find a dementia experienced carer
Palliative care: Find a carer for specialised support
Visiting care: Find a carer for regular visits at home
Respite: Find a carer for temporary support
Live-in: Find a carer to live in
Escort: Find a carer to go out with them
Overnight: Find a carer for night support at home
Matches use the agency's own training, competency, rota and visit records. The office always checks suitability before booking.
Service, days, call times, tasks, funding and rates — set once for each client.
One click turns every hourly package into a visit schedule, carer by carer.
Arrive and complete buttons time-stamp the call. Tick the tasks, dictate the notes.
Completed hours, nights and trips flow into client invoices and carer hours.
Worried your carers aren’t “techy”?
Each service has a plain-English guide showing every button, one step at a time, and how it makes the carer’s day easier. Carers can read it, print it or have it read out loud.
A call not started 15 minutes after its time is flagged straight away, so nobody is left waiting.
Carers speak their visit notes instead of typing on a phone in the car.
Hourly, nightly, daily and weekly rates, plus escort mileage, priced from each package.
Check-ins for carers working alone in the community, with missed check-in alerts.
Share updates with families through the Family Portal, and they can reply.
Every call, task, concern and handover is recorded and ready for inspection.
Set up your clients and packages, build the week and let your carers record visits from their phones.