CareFocusIQ — Focused on care. Driven by impact. One platform, multiple care solutions.
See CareFocusIQ in motion

One platform for every kind of care

A ninety-second look at how CareFocusIQ brings compliance, clinical intelligence and person-centred care together.

One platform · every setting

care.

Children's home, foster placement, supported flat, care home or someone's own front room — CareFocusIQ keeps every visit, note, medication and inspection perfectly in sync, then reads what's happening now to tell your team the exact next best action.

Children's Residential Homes Foster Care Agencies Supported Accommodation Providers Adult Care Providers Local Authorities

One operating system · every care sector

Children's Residential Homes
Foster Care Agencies
Supported Accommodation Providers
Adult Care Providers
Local Authorities
Charities & Non-Profits
Refugee Support Organisations
Residential Schools
Housing Associations
Leaving-Care Services
Home & Domiciliary Care
Nursing & Residential Homes
Hospice & Palliative Care
Learning Disability & Autism
Mental Health Services
Community Healthcare
Primary Care & GP
Dental Practices
Ambulance & Patient Transport
Rehab & Intermediate Care
0+
Care sectors supported
0+
Features & tools
0+
System integrations
24/7
Intelligent oversight
Built for owners & operators

More than software. An operating system for your business.

Most care systems just store records. CareFocusIQ runs the whole operation, thinks ahead of your team, and is measured on one thing — a stronger, more profitable, better-rated business.

1

One command centre for the whole business

Occupancy, enquiries and CRM, recruitment, HR, payroll, finance, marketing and inspection readiness for both CQC and Ofsted — connected in one place, so you finally see the whole picture instead of ten disconnected systems.

2

Tells you the next best action

The AI reads your live data, predicts what is about to go wrong and recommends exactly what to do — with the pounds-and-pence impact attached. Not another dashboard to interpret; decisions, made for you.

3

Grows the bottom line

Higher occupancy, lower agency and recruitment spend, fewer compliance failures and better CQC ratings — CareFocusIQ is built to move the numbers that decide whether your business thrives.

Intelligence you can bank

It finds the money you're leaving on the table

Every morning, CareFocusIQ scans your whole operation and hands your team a short list of the highest-value moves — each one quantified in pounds. This is what an AI operating system looks like in practice.

Yesterday you lost £4,200 in potential revenue — 3 enquiries went un-actioned for over 48 hours.

Next best action

Assign an owner to each enquiry now and auto-chase within 2 hours.

Recover ~£18,000 / month

Agency spend at Willow Unit is trending £6,800 over budget this month.

Next best action

Move 4 night shifts to available bank staff this week.

Save ~£5,100 this month

Occupancy will dip to 86% in 3 weeks — 2 planned discharges and a thin enquiry pipeline.

Next best action

Prioritise 5 warm enquiries and fast-track their assessments.

Protect ~£24,000 revenue

Two carers at Cedar Lodge are flight-risks — rising overtime and sickness pattern.

Next best action

Schedule 1:1s and rebalance the rota before they resign.

Avoid ~£4,500 replacement cost

Illustrative examples. CareFocusIQ generates these from your own live data every day.

Who it's for

One platform for every care sector

CareFocusIQ isn't built for one type of service — it adapts its language, modules and workflows to the exact sector you work in. Explore how it supports each industry below.

Children's Residential Homes
Children's Residential Homes

Children's Residential Homes

Registered homes providing 24/7 residential care for children and young people who cannot live with their families.

Ofsted-ready records, daily logs, safeguarding, key-worker briefings and statutory care planning — all in one place.

One connected system

Every part of your business, on one operating system

From the front line to the boardroom — every function shares one live source of truth, so intelligence flows everywhere and nothing falls through the cracks.

AI Intelligence Layer

  • Manager & Operations Copilot
  • Compliance Risk Score
  • Outcome & occupancy predictions (Foresight)
  • Boardroom & Executive Advisor
  • Early Warning Signals
  • Risk Radar
  • AI Knowledge Map

Care Copilot & Point of Care

  • One-tap & voice care notes
  • Point-of-care & offline capture
  • Ask CareFocus search
  • Care timeline & plan templates
  • Mental capacity & consent
  • Behaviour support (PBS)
  • Easy-read care plans

Clinical & Nursing

  • eMAR medication rounds
  • Nursing observations & NEWS2
  • AI symptom check & triage
  • Condition pathways
  • Outcome measures
  • IPC audits, training & PPE
  • Hospital passport & transfers

Emotional & Person-Centred Care

  • Good Day Moments
  • Conversation Partner
  • Dementia care toolkit
  • Family Connection Hub & digests
  • Activities & engagement
  • Therapy library

Safeguarding & Children

  • Daily wellbeing tracker & scores
  • Safeguarding hub
  • AI placement matching & assurance
  • Key worker briefings
  • Incident management
  • Statutory notifications
  • Child outcomes

Specialist Care Packs

  • LD & autism, mental health
  • Hospice & palliative care
  • Complex needs & neuro-rehab
  • Substance misuse & recovery
  • Homecare & domiciliary
  • Immigration, integration & leaving-care
  • Dental, ambulance & maternity

Daily Operations

  • AI Action Engine & approvals
  • Smart document generator & library
  • Digital forms & communication
  • Residents & rooms
  • Referrals & occupancy
  • Renewals & reviews

Business & Workforce

  • Workforce & rota planning
  • HR suite & recruitment
  • Payroll
  • Training pathways & certificates
  • Staff wellbeing pulse & insights
  • Finance, invoicing & VAT
  • Maintenance & assets
  • Weekly manager digest

Platform & Organisation

  • Multi-home organisation hub
  • Cross-home benchmarking
  • Board & Governance Pack
  • Report Studio & custom builder
  • AI marketplace
  • 40+ vendor integrations
  • Bulk data migration
  • Microsoft 365 intelligence

Inspection & Compliance

  • Inspection Ready & rehearsal
  • Multi-regulator inspection command
  • Report analysers & fixers
  • Regulatory returns & statutory notifications
  • Audit-ready evidence & data room
  • GP Connect, NHS & FHIR interoperability

Trust & Security

  • Data security posture (DSPT & HIPAA)
  • Role-based access & MFA
  • Inspector access & record history
  • Family S.A.F.E & Trust badges
  • Region & compliance mode
  • Secure by design

See it in action

One platform. Every kind of care.

Watch how CareFocusIQ brings every department, every workflow, and every compliance requirement together on a single operating system.

The intelligence layer

The AI that runs quietly behind every decision

Not bolt-on chat — a genuine operating system that understands your business, predicts what is coming, and drives the actions that protect revenue and quality.

Manager Copilot

Ask your business anything.

A streaming AI assistant that knows your live data — occupancy, staff, incidents, compliance and finance. Ask “where are we losing money?” or “which homes need attention?” in plain English and get an answer grounded in your own numbers, with the next best action ready to go.

  • Answers grounded in your real data
  • Drafts actions, plans and documents
  • Explainable, source-linked reasoning
Manager Copilot
Live preview
Active
Which residents are at risk of a fall this week?

3 residents flagged. Margaret T. is highest risk — 2 near-misses logged and a new sedative started Tuesday.

Care plan #4821 MAR chart
Draft a mitigation plan for Margaret…
Early Warning Engine

Stop problems before they cost you.

Weak-signal detection continuously scans for emerging risks — staff about to leave, occupancy dips, wellbeing decline, compliance drift — and surfaces them early with an automatic mitigation plan and the cost of doing nothing.

  • Predicts risk weeks ahead
  • Automatic mitigation plans
  • Prioritised by financial impact
Early Warning Engine
Live preview
Active
Staffing gap — night shiftHigh
Willow Unit · in 6 hours
Auto-suggested: 2 bank staff available
Medication stock lowMedium
Insulin · 3 days remaining
Reorder drafted for approval
Care plan review overdueMedium
4 residents · due this week
Reviews scheduled automatically
AI Executive Advisor

A CEO briefing, every morning.

Owner-level clarity across every home — performance, risk, finance and quality — distilled into what changed, what it means for the P&L, and where to focus today. Explainable reasoning you can trust and share with your board, investors and inspectors.

  • Whole-group performance & P&L view
  • Benchmarking, trends & forecasts
  • Board- and inspector-ready evidence
AI Executive Advisor
Live preview
Active
Occupancy
94%
+3.1%
Compliance
98
+2 pts
Incidents
12
-18%
Group performance · 7-day trend
Briefing: Cedar Lodge leads on outcomes; review staffing at Willow Unit before next inspection.
AI Marketplace

Extend your platform in clicks.

A growing marketplace of AI modules and integrations — connect 40+ vendors, import data from files, and switch on specialist packs tailored to your sector and the people you support.

  • Modular AI capabilities
  • 40+ vendor integrations
  • Sector-specific packs
AI Marketplace
Live preview
Active
Rota & Scheduling
eMAR Integration
Health Data Sync
Finance & Billing
Family Portal
Inspection Evidence Pack
Care Operations Copilot

Less admin, more time for people

Three simple, phone-friendly tools that take the paperwork off your carers’ shoulders — gathered in one place so they’re always a tap away.

Jot a note in seconds

One-Tap Care Notes

Carers tap a few friendly options or simply speak, and a warm, professional care note is written for them — no typing paragraphs at the end of a busy shift.

  • Tap-to-build or voice
  • Reads naturally
  • Saved to the right resident

Find anything, instantly

Ask CareFocus

Type what you’re looking for in plain English — a resident, a note, a medication, an incident — and jump straight to it. No menus to hunt through.

  • Plain-English search
  • Answers from live data
  • Straight to the record

Never miss a visit

Appointments

Every GP visit, hospital appointment and care review in one gentle place — see what’s coming up, and record how each one went.

  • Upcoming at a glance
  • Add in seconds
  • Note how it went

All three live together in the Care Operations Copilot — so a carer never has to go hunting mid-shift.

Built for every role

Three hubs. Everyone lands where they work.

Carers, managers and directors each get their own self-contained hub. Every tool that role needs lives inside it — so nobody has to learn a menu, and nobody gets lost mid-shift.

Carer Portal

One calm screen for the whole shift

Carers sign in and land straight in their own portal. Everything they need for the shift lives inside it — no menus to learn, no hunting between screens.

  • Clock in and out on the door, kept completely separate from signing in
  • Log care in seconds — food, fluids, personal care, mood, sleep
  • Medication round with a clear signature trail
  • Resident case files, tasks, handover notes and team messages
  • Rota, holiday requests and the policies they need to read
  • An “All tools” button opens every carer tool without ever leaving the portal

Manager Hub

What needs you today, in one place

Managers open the hub and immediately see what needs a decision — not a wall of data. Everything they sign off, chase or review is one tap away inside the hub.

  • An attention list: unreviewed incidents, overdue actions, pending leave, clock-in exceptions
  • AI-suggested care plan updates to approve or reject — the manager stays in charge
  • Staff, rota, compliance, training and supervision in one hub
  • Safeguarding, incidents, medication oversight and early warnings
  • Reports, documents and forms without leaving the hub

Director Hub

Organisation, service, person — in three clicks

Owners and directors get the whole picture across every service, then drill down to a single service and a single person without changing screens.

  • Organisation-wide quality, safety, workforce and occupancy at a glance
  • Compare services side by side and spot the outlier early
  • Financial view: fees, occupancy and cost pressure in plain numbers
  • Risk radar and early warnings before a problem becomes an incident
  • Board-ready reports produced from live records, not spreadsheets

And underneath it all

The things you should never have to think about — because they simply work.

Location-verified clock in / out

Staff clock in from the home, not the car park. Anything outside the boundary is flagged for a manager to review — and it never affects how they sign in to the app.

Every company sealed off

Each organisation only ever sees its own homes, staff and residents. There is no shared list, no cross-over and no way to look sideways into another provider.

You land where you work

Carers, managers, regional managers and directors each open to their own hub with only the tools their role needs — no training on “where things live”.

Commercial control room

For the platform owner: manage each company’s contract, pricing, user allowance and branding from one secure portal.

Self-contained by design

Each hub carries its own navigation and back button. Once someone is in their hub they can finish their entire job without dropping back to a side menu.

Nothing quietly slips

Reviews and expiries step up as they approach — 30 days, 14 days, 7 days, due, then overdue — so renewals surface long before an inspector finds them.

Emotional Care

Caring for hearts, not just health

Great care is about how people feel — comforted, connected and truly known. These tools help your team look after emotional wellbeing, all gathered together in one gentle place.

Capture the little joys

Good Day Moments

A quick, happy way to record the moments that made someone smile — a favourite song, a visit, a good laugh — so the whole team can share in them.

  • Snap a moment in seconds
  • Warm, positive record
  • Shared with the family

A friendly chat, anytime

Conversation Partner

A gentle AI companion that can chat, reminisce and keep someone company — especially comforting in the quiet moments when a familiar face is not nearby.

  • Kind, patient conversation
  • Remembers what matters
  • Eases loneliness

Comfort in confusion

Dementia Care

Reminiscence, calming activities and companion tools designed for people living with dementia — bringing familiarity, reassurance and calm.

  • Reminiscence & memories
  • Calming activities
  • Reassuring & familiar

Keep families close

Family Connection Hub

Keep relatives gently in the loop with updates, photos and two-way messages — so families feel connected even when they cannot be there in person.

  • Share updates & photos
  • Two-way messaging
  • Peace of mind for families

Meaningful things to do

Activities & Engagement

Plan and record the activities that bring purpose and pleasure — from music and crafts to gentle outings — matched to what each person enjoys.

  • Plan engaging activities
  • Track who took part
  • Tailored to interests

The person behind the care

Comfort & Life Story

A gentle profile of what soothes and connects each person, alongside the story of their life — so every carer sees the whole person, not just their needs.

  • What comforts each person
  • Their history & passions
  • On every resident profile

All gathered in one Emotional Care home screen — so person-centred care is never an afterthought.

Research-Led Therapy Library

A therapy library grounded in the evidence

A curated collection of well-established, research-led therapeutic approaches — with ready-made session ideas your team can plan, deliver and record, so meaningful activity is always within reach.

Remembering together

Reminiscence Therapy

Guided prompts, memory boxes and life-story cues that gently invite people to revisit cherished moments — a widely-recognised, evidence-based approach to comfort and connection.

  • Ready-made memory prompts
  • Links to each life story
  • Record how it went

The power of a favourite song

Music Therapy

Personalised playlists and singalong ideas built around the songs that matter to each person — one of the most researched non-pharmacological ways to lift mood and ease agitation.

  • Personalised playlists
  • Singalong & session ideas
  • Note the response

Express without words

Art & Creative Therapy

Structured painting, crafting and making activities that give people a gentle, wordless way to express themselves — with step-by-step guidance your team can follow.

  • Guided creative sessions
  • Adaptable to ability
  • Celebrate what they make

Calm through the senses

Sensory Stimulation

Multi-sensory ideas — touch, scent, light and sound — drawn from well-established sensory approaches, designed to soothe, reassure and reduce distress.

  • Soothing sensory ideas
  • Great for advanced dementia
  • Track what calms best

Move a little, feel a lot

Movement & Gentle Exercise

Chair-based routines, gentle stretches and balance activities grounded in recognised guidance — keeping bodies moving and spirits lifted, whatever someone’s mobility.

  • Chair-based routines
  • Matched to mobility
  • Encourage daily movement

The joy of growing things

Nature & Horticultural Therapy

Gardening, planting and time-with-nature activities inspired by widely-studied horticultural therapy — a calming, purposeful way to spend time indoors or out.

  • Indoor & outdoor ideas
  • Purposeful & calming
  • Record who took part

Every approach here draws on widely-recognised, evidence-based practice in person-centred care — made simple to plan and record, right alongside everything else.

Blue Detox

Blue Detox — First Responder Wellbeing

The people who protect us carry a heavy load. Blue Detox is a gentle, exposure-informed wellbeing space built for emergency service workers and first responders — helping teams notice the early signs of strain, build healthy recovery habits and know where to turn for support.

  • A private, self-reported wellbeing check-in tuned to frontline pressures
  • Plain-language guidance on rest, recovery and resilience
  • Clear signposting to the right support — never a diagnosis

Blue Detox supports awareness and self-care only. It is not a medical device and does not provide diagnosis or treatment.

Notice the strain early

A quick, confidential self-check that helps responders spot the build-up before it becomes burnout.

Reset & recover

Simple, practical habits for sleep, decompression and getting back to baseline after tough shifts.

Never alone

Warm signposting to peer support, occupational health and the right helplines when it matters.

Private by design

Wellbeing check-ins stay with the individual — awareness and support, not surveillance.

See it in action

A real look inside the resident record

Everything your team needs for one person — their care plan, health record, personal goals and incident reporting — in one calm, joined-up place.

carefocusiq.com / residents / eleanor-hughes
EH

Eleanor Hughes

ActiveRoom 4 · Age 87
Active personal care plan

Mobility & Falls

Active

Walk with frame; two carers for transfers. Falls sensor mat overnight.

Nutrition & Hydration

Active

Fortified diet, food chart maintained, encourage fluids hourly.

Personal Care

Active

Prompt and assist each morning, promoting independence.

Social & Activities

Under Review

Encourage afternoon activities; weekly music session.

Industry-first · Inspection-ready

Let inspectors audit you — without setting foot on site.

When an inspection or audit is due, generate one secure, time-limited access code. Send it to your regulator or auditor and they log in remotely to review your records — read-only, fully logged, and revocable in a single click. No frantic paperwork, no site visit, no data ever leaving your control.

One-click code

Generate a secure access code and link in seconds.

Time-limited

Choose 7, 14 or 30-day expiry — access ends automatically.

Read-only

Inspectors see everything, change nothing.

Revoke anytime

Kill access instantly; every view is logged.

Inspector access portalLIVE
Read-only evidence view
Time-limited access codes
Full audit trail of every action
Revoke access in one click

Access code

CFQ-7291-AX

Generate new
Newest features · Built to pass inspection

Ready for CQC and Ofsted — every single day

CareFocusIQ keeps your evidence inspection-ready around the clock. The AI writes your self-assessment, spots the gaps before an inspector does, and hands you one secure evidence pack — whether you run adult care homes under CQC or children's homes under Ofsted.

Adult care & care homes

CQC inspection-ready

Everything mapped to the CQC Single Assessment Framework — so you always know where you stand and what to fix first.

  • Inspection Ready dashboard — a live view of your evidence against every CQC quality statement
  • SAF Scorecard — AI-scored against the Single Assessment Framework, with the gaps ranked
  • CQC Report Fixer — turn a weak draft into a clear, evidence-backed response
  • Records Transformer — instantly tidy messy care notes into inspection-grade records
  • Rating Response — draft a factual-accuracy or rating challenge in minutes

Children's homes

Ofsted inspection-ready

Aligned to the Ofsted SCCIF — with a live evidence room, Annex A pack and automatic Regulation 44 and 45 reminders, so nothing is ever missed.

  • Ofsted Inspection Command — one calm place to run the whole inspection day
  • SCCIF Scorecard — AI self-assessment with a ready-made action plan
  • Child Outcomes Tracker — evidence progress and impact for every young person
  • Placement Assurance — match, risk-assess and evidence every placement decision
  • Inspection Data Room — Annex A pack plus automatic Reg 44 & 45 reminders

One secure evidence room

All your inspection evidence in one place — share it read-only with a single link.

Never miss a deadline

Automatic email reminders a week before every Reg 44 visit and Reg 45 review.

The AI does the writing

Self-assessments, action plans and responses drafted for you from your live data.

🇬🇧 CQC · Regulators & accreditation

Built around every UK & Ireland regulator that matters

From CQC and Ofsted to the Care Inspectorate, CIW, RQIA and HIQA — CareFocusIQ maps your evidence to each one.

CQC

England

Care Quality Commission

Single Assessment Framework for adult social care

Ofsted

England

Ofsted

Children's homes under the SCCIF

CI

Scotland

Care Inspectorate

Health & Social Care Standards

CIW

Wales

Care Inspectorate Wales

Regulation & Inspection of Social Care Act

RQIA

N. Ireland

RQIA

Regulation & Quality Improvement Authority

DBS

UK-wide

DBS & DSPT

Safer recruitment & NHS Data Security Toolkit

Regulator and accreditation names and marks are the property of their respective bodies and are shown to indicate the frameworks CareFocusIQ supports.

Not another standalone tool

How CareFocusIQ solves it

Five high-value AI capabilities that address the underlying operational pain — connecting data, automating admin, and giving leaders real-time visibility.

Administrative Automation

AI drafts reports, care plans, letters and summaries — freeing hours every day.

Operational Dashboards

A single live view of occupancy, staffing, compliance, finances and incidents.

Predictive Analytics

Forecast shortages, occupancy and risks weeks ahead — act before problems hit.

Workflow Orchestration

Link admissions, referrals, HR and compliance into one flow — no more manual handoffs.

Knowledge Assistants

Find policies, procedures and guidance in seconds — no more searching through folders.

20+ Care Sectors Covered

From care homes, children's services and supported living to home care, hospices, mental health, GP and community health — every sector's problems mapped.

A generation ahead

Traditional care software records the past. CareFocusIQ runs your future.

Most platforms are single-sector digital logbooks — they store what already happened. CareFocusIQ is the AI operating system that predicts what's next, recommends the next best action, and works across every care sector you operate in.

Yesterday's tools

Traditional care software

  • Built for one sector only (e.g. children’s homes)
  • Digital record-keeping — you still do the thinking
  • Reports on what already happened
  • Manager-focused admin tool
  • No forecasting, no financial intelligence
  • Inspectors must visit in person or you export files
The operating system

CareFocusIQ

  • 20+ sectors in one platform — grow into any of them
  • AI that predicts risk and recommends the next best action
  • Forecasts occupancy, staffing and cash weeks ahead
  • Owner & CEO command centre across every home
  • Financial intelligence — grows occupancy, cuts agency spend
  • Remote inspector portal — audits happen without a site visit
CapabilityTraditionalCareFocusIQ
Medication management (eMAR)
AI medication-error prediction
Predictive occupancy & staffing
Owner financial command centre
Next-best-action recommendations
Multi-sector (20+ industries)
Remote inspector / audit portal
Ask-anything AI copilot

Comparison reflects typical single-sector care record-keeping platforms.

Trusted by care leaders

Proof, not promises

Enterprise-grade security, standards-aligned compliance and real outcomes from the care teams who run on CareFocusIQ.

20+
Care sectors supported
19+
AI capabilities built-in
40+
Integrations ready
24/7
Secure, always-on platform

Built for compliance from the ground up

CareFocusIQ is engineered around the security and regulatory standards that matter to care providers across the UK and Ireland.

UK GDPR
Data protection by design
CQC & Ofsted
Inspection-aligned reporting
NHS DSPT-ready
Data security toolkit
ISO 27001
Built to security principles
Encryption
In transit & at rest
Full audit trail
Role-based access control

CareFocusIQ is designed and built to align with these standards. Badges indicate the frameworks the platform supports, not third-party certification or endorsement.

It stopped feeling like software and started feeling like a member of the leadership team. We spotted an occupancy dip weeks before it would have hit us.

Operations Director
Multi-site care group

The remote inspector portal alone changed how we prepare for inspection. Read-only, time-limited, fully logged — our auditor loved it.

Registered Manager
Children’s residential service

Finally one platform across our adult homes and supported living. The AI actually tells us what to do next, not just what happened.

Owner
Independent care provider

Representative outcomes from care providers using CareFocusIQ.

See it run on your numbers

Book a personalised walkthrough, or start your 7-day free trial today.

About us

The digital operating layer for social care

CareFocusIQ is an AI-powered care operating platform that brings together resident care, workforce management, compliance, family engagement, wellbeing insights and predictive analytics into a single platform — so everything works from the same trusted data.

It's a place where carers, managers, families, commissioners, and — where appropriate — health partners each have tools tailored to them, all built on one shared, secure foundation.

Our story

This platform operating system was inspired by developers from our parent company, www.innovationai.ai, with family who are in the care system — and who realised that the right amount of care, and the right tools to administer adequate care, were and still are lacking.

Recognising that carers need tools to make their jobs easier with less admin — but also that care goes beyond the physical — we built CareFocusIQ around a simple belief: emotional care matters just as much, and it is something every person deserves.

Carers & support workers

Less admin, guided daily tasks and one-tap notes — so more time goes to people, not paperwork.

Managers & operators

A live view of care quality, staffing and compliance across every home, with alerts before things slip.

Families

Warm, timely updates and a window into the wellbeing of the people they love.

Commissioners & councils

Clear evidence of outcomes, spend and safety — the assurance a strategic partner is expected to provide.

Health partners

Where appropriate, shared context and safe interoperability so care joins up around each person.

Built to be a strategic platform, not just another app

We believe success in social care technology comes down to four things — the reasons councils and large providers can trust us with the care of the people who matter most.

Evidence of impact

Measurable improvements in outcomes, safety and efficiency that stand up to scrutiny.

Excellent implementation

Thoughtful onboarding and support so teams adopt it happily — from day one, not eventually.

Security & governance

Robust data protection and information governance built in, not bolted on.

A model that scales

Commercially designed to grow with you — from a single home to a national organisation.

Trust & governance

Security and compliance you can build on

Care data is some of the most sensitive there is. We hold it to the standards the sector expects — with strong data protection, information governance and security woven through everything we build.

UK GDPR

Compliant by design

Data handled lawfully, fairly and transparently.

Data protection (DPA 2018)

Built in

Least-privilege access, encryption and clear retention.

Cyber Essentials Plus

Working towards

Aligning to the UK government-backed security standard.

ISO 27001

In progress

Building towards certified information security management.

Business continuity

In place

Backups, resilience and tested recovery processes.

Accessibility (WCAG 2.2 AA)

Aligned to

Designed to be usable by everyone, on any device.

Clinical safety (DCB0129/0160)

Where applicable

Safety-managed for clinical features that need it.

Interoperability (FHIR)

Supported

Ready to exchange data safely with health systems.

These badges reflect our security and governance commitments and how we design the platform. Items marked “in progress” or “working towards” are formal certifications we are actively pursuing; we'll display the official certification marks once they are awarded. We're always happy to share more detail on request.

How it works

Live in days, not months

A guided path from raw records to an intelligent, audit-ready operation.

01

Connect your data

Import residents, staff and records, or integrate 40+ systems and Microsoft 365 in minutes.

02

AI builds intelligence

CareFocusIQ maps your home into a live knowledge graph and starts surfacing insight instantly.

03

Act with confidence

Copilot drafts actions, documents and plans — your team approves and gets on with care.

04

Prove compliance

Inspector mode turns everyday work into audit-ready, explainable evidence on demand.

AI Marketplace & Integrations

Already have systems in place? Keep them.

CareFocusIQ connects to the care software, rotas, finance and Microsoft 365 tools you already run — then adds one AI layer that reads across all of it. Any system that can export a spreadsheet works from day one, with 40+ named systems in the catalogue.

  • Works with any system via export
  • Live Microsoft 365 connection
  • Direct connections switched on for you
  • Ask across all your data in plain English
Connects to systems you already know
Nourish Person Centred Software Log my Care Sona Deputy Xero Sage QuickBooks BrightHR Microsoft 365 Access RotaCloud Atlas eMAR HubSpot PlanRadar+ many more

Don’t see yours? If it exports a spreadsheet, CareFocusIQ can read it — and we’ll add it to the catalogue for you.

Pricing

Pricing that fits every care organisation

From a single independent home to a national provider, there's a plan that fits — a flat monthly platform fee from just £149, with unlimited users and beds and no per-head metering. Every paid plan starts with a 7-day free trial, then bills automatically.

For a single small or independent home

Essentials

Everything a small service needs to run safely and stay inspection-ready.

£149/ month

Flat fee · unlimited users & beds

  • Live operations dashboard & occupancy
  • Residents, rooms & placement management
  • Incident logging & safeguarding tracking
  • Care notes (voice & text)
  • Compliance tracker & secure document storage
  • Staff rota, absence & training records
  • Standard reports & exports
Start 7-day free trial

7-day free trial · then £149/mo · cancel anytime

For an established, growing service

Professional

Adds the everyday AI that cuts admin and gives time back to carers.

£449/ month

Flat fee · unlimited users & beds

  • Everything in Essentials
  • AI Copilot & AI Actions across records
  • Ask CareFocus & one-tap care notes
  • Digital forms & communication hub
  • Activities & maintenance management
  • Family engagement portal
  • Priority email & chat support
Start 7-day free trial

7-day free trial · then £449/mo · cancel anytime

Most popular

For multi-service providers scaling with confidence

Enterprise

The full AI intelligence layer, safeguarding and multi-home tooling.

£1,299/ month

Flat fee · unlimited users & beds

  • Everything in Professional
  • AI Predictions & Early Warnings
  • Knowledge Graph intelligence
  • Placement matching & Key Worker AI
  • Multi-home group analytics
  • Remote inspector / audit access
  • Priority support with SLA
Start 7-day free trial

7-day free trial · then £1,299/mo · cancel anytime

For large groups & local-authority frameworks

Enterprise Plus

A tailored deployment with executive oversight and full integration.

Custom

Tailored to your group

  • Everything in Enterprise
  • Executive Command Centre & AI Advisor
  • Group-wide forecasting & benchmarking
  • Immigration & asylum casework
  • AI Marketplace & custom integrations
  • Microsoft 365 & data integrations
  • Dedicated success manager & custom SLAs
Talk to sales
Partner programme

White-label & Partner Programme

For consultancies, group operators & technology partners

Offer an AI-powered care platform to your own clients, under your own brand — with partner margins and a dedicated success team behind you.

  • Your brand, logo, colours & custom domain
  • Care Sector Explorer — a built-in prospect database of real UK care organisations, verified live against Companies House & the CQC, with their owners & directors, and each care home’s live CQC rating shown (Good, Requires improvement, Outstanding or Inadequate) where applicable
  • Partner / reseller pricing & margins
  • Multi-client management console
  • Co-branded onboarding & training materials
  • Roadmap input & early access to new features
  • Dedicated partner success manager

All prices in GBP and exclude VAT. Secure payments handled by Stripe.

Run your care business on an operating system built to grow it

Join the owners and operators using CareFocusIQ to lift occupancy, cut agency spend, raise their ratings and make faster, more profitable decisions.

Global reach

One company · every market · every care setting

CareFocusIQ is built and owned by TSRI Innovation AI, headquartered in the UK, with dedicated operations serving providers across the United Kingdom, Ireland, the United States, Canada, Australia and New Zealand — each fully tuned to local regulators and law.

You're viewing this market
🇬🇧

United Kingdom

Parent company & headquarters

Operating entity
TSRI Innovation AI — UK
Who we serve
Adult social care, children's homes, supported living, fostering & domiciliary care
Regulators & frameworks
CQC · Ofsted · Care Inspectorate · CIW · RQIA · DBS · DSPT
🇮🇪

Ireland

European operations

Operating entity
TSRI Innovation AI — Ireland
Who we serve
Residential care, nursing homes, disability & mental health services
Regulators & frameworks
HIQA · HSE · Mental Health Commission · Garda vetting · DPC (GDPR) · HSA
🇺🇸

United States

North American operations

Operating entity
TSRI Innovation AI — USA
Who we serve
Skilled nursing, assisted living, home health, hospice & community-based services
Regulators & frameworks
CMS · State Survey Agencies · Care Compare · OIG / SAM.gov · HIPAA · TJC · CHAP / ACHC
🇨🇦

Canada

North American operations

Operating entity
TSRI Innovation AI — Canada
Who we serve
Long-term care, retirement living, home & community care
Regulators & frameworks
Accreditation Canada (HSO) · Provincial authorities · Vulnerable Sector Check · PIPEDA · OHS
🇦🇺

Australia

Asia-Pacific operations

Operating entity
TSRI Innovation AI — Australia
Who we serve
Residential aged care, home care packages & NDIS disability support
Regulators & frameworks
ACQSC · SIRS · NDIS Commission · Star Ratings · OAIC (APP) · Worker screening
🇳🇿

New Zealand

Asia-Pacific operations

Operating entity
TSRI Innovation AI — New Zealand
Who we serve
Aged residential care, home & community support & disability services
Regulators & frameworks
HealthCERT · Ngā Paerewa · HDC · WorkSafe · Privacy Act 2020 · Police vetting

TSRI Innovation AI

Parent company and technology owner of CareFocusIQ — investing in AI for regulated care across international markets.

One platform, tuned to your country

Built for the United Kingdom and every market we serve

CareFocusIQ knows which country it is serving. Use the region switch in the top bar to move between markets — the language, regulators and tailored tools all follow. You are currently viewing the United Kingdom & Ireland view.

Purpose-built for the United Kingdom

0 capabilities designed specifically for your regulators and workflows.

  • CQC Inspection Command

    Rehearse the five CQC key questions, evidence each one and track a live inspection-readiness score.

  • Ofsted & SCCIF Command

    Children’s-home and fostering readiness aligned to the Ofsted Social Care Common Inspection Framework.

  • Care Inspectorate / CIW / RQIA report tools

    Devolved-nation inspection report analysis and action planning for Scotland, Wales & Northern Ireland.

  • GP Connect & NHS integration

    NHS-aligned primary-care connectivity for UK services.

  • DBS safer recruitment

    Disclosure & Barring Service checks, barred-list handling and enhanced disclosure tracking.

  • DSPT Helper

    Guided completion of the NHS Data Security & Protection Toolkit.

  • Statutory notifications & regulatory returns

    CQC / Ofsted statutory notifications and automated regulatory returns for UK services.

Shared across both markets

The core platform every provider gets, worded automatically for your country.

  • Inspection-Ready / Survey-Ready score

    A single readiness score that automatically reads as “inspection ready” (UK) or “survey ready” (US).

  • AI report analyser

    Upload any regulator report and get an instant strengths, risks and action breakdown — for either market.

  • Care plans & daily records

    Person-centred planning and daily notes — worded as “care records” (UK) or “clinical records” (US).

  • eMAR medication rounds

    Electronic medication administration — “MAR chart” (UK) or “eMAR” aligned to CMS medication rules (US).

  • Dementia & wellbeing suite

    Resident wellbeing, dementia support and emotional-care tools for every service type.

  • HR suite & training matrix

    Staff records, mandatory-training matrix, supervisions and appraisals for either market.

  • Data security posture & DSPT ↔ HIPAA crosswalk

    One security dashboard that maps UK DSPT controls to their HIPAA equivalents.

  • Board & Governance Pack

    Board-ready governance pack, benchmarking and custom report builder for either regulator.

  • My Wellbeing & Wellbeing Support

    Confidential staff wellbeing check-ins and self-serve support, signposting to region-correct helplines.

  • Team Wellbeing Insights

    De-identified, privacy-protected team wellbeing trends for managers.

Showing UK & Ireland regulators

Built to align with each regulator’s inspection framework

The platform is designed around the standards inspectors look for — capturing the audit trails, dated records, completed actions and outcome evidence that help providers demonstrate oversight and stay inspection-ready across the UK and Ireland. Switch the region toggle to see the United States regulators.

CQC

Care Quality Commission (CQC)

England

Single Assessment Framework & Quality Statements

Ofsted

Ofsted

England

Children's homes, fostering & supported accommodation frameworks

CI

Care Inspectorate

Scotland

Health & Social Care Standards

CIW

Care Inspectorate Wales (CIW)

Wales

RISCA regulations & national minimum standards

RQIA

RQIA

Northern Ireland

Care standards for nursing & residential homes

HIQA

Health Information & Quality Authority (HIQA)

Ireland

National Standards for Residential Care Settings

Tusla

Tusla

Ireland

National standards for children's residential care

CareFocusIQ is an independent software platform. Regulator names and framework references are used descriptively to identify the standards the platform is designed to help providers evidence. All names and marks remain the property of their respective owners. CareFocusIQ is not endorsed, certified, accredited by or affiliated with any regulator, and is not itself a registered care provider.