Less paperwork.
Better ratings.
Nothing missed.
CareFocusIQ is the all-in-one app for care homes, home care, children’s services, supported living and clinical teams. Carers speak their notes, managers stay inspection-ready, and owners see where money is being lost.
Check your service’s CQC rating nowPlatform overview
The Complete Care Intelligence Platform
A quick look at how CareFocusIQ supports your team on every shift — across care, compliance and operations.
16
care sectors on one login
40+
connected care modules
5
home care services, agreement to invoice
£199
flat monthly fee — unlimited users & beds
Start a 7-day free trial, or buy now and start today. No per-head charges.
What CareFocusIQ does
Six things your service gets from day one
CareFocusIQ is the all-in-one care management app for care homes, home care, children’s services, supported living and clinical teams. Carers speak their notes, managers stay inspection-ready, and owners see where money is being lost — all in one place.
Just added
What's new in CareFocusIQ
The latest tools, all included in every plan.
Every incident, complaint and concern in one place, from report to lessons learned.
One front door for staff to report, clear triage for managers, statutory duties tracked automatically and oversight for regional and central teams across every home.
Report in under a minute
Incidents, near misses, safeguarding, complaints and compliments from one form. Speak it or type it, add photos, and it still works with no signal.
Statutory duties never missed
Severity is set from actual and potential harm. CQC notifications, Duty of Candour, RIDDOR, safeguarding referrals and police are flagged with due dates.
Investigate and sign off
Root cause, actions and a CAPA review, then sign-off by the home, regional and central teams before the case closes.
- Complaint stages, letters and Ombudsman tracking
- Body map, confidential cases and legal hold
- Themes dashboard and shared learning with read receipts
- Evidence bundle ready to print to PDF
AI suggests a category, writes a summary and spots themes. A person always makes the decision.
A poor CQC report? Have a 12-week recovery plan in minutes.
For homes that need to improve now. The CQC Report Fixer reads the report, lists the regulations breached and builds a week-by-week plan in three phases: make people safe, fix and embed, then prove it is working.
- 1
Paste or upload the CQC report
Any report text or PDF. A worked example is built in.
- 2
Get the breaches and a 12-week plan
Each regulation breached, every finding with an owner, steps, evidence and a fix-by week.
- 3
One click puts it to work
Every finding goes on the Improvement Tracker with a due date and your 90-day programme starts with a baseline.
- No duplicates if you import twice
- Weeks 1–4, 5–8 and 9–12 with checkpoints
- Owners and due dates on every action
- Print the plan for your team
Guidance to support your own improvement plan. It does not replace anything CQC asks you to send.
Big-button bedside screen
An iPad or Android tablet by the bed with "I need help", toilet, drink and "talk to me" buttons, plus voice. No login for the resident.
Alerts straight to carers' phones
Carers see the call on their phone, accept it and mark it done. Resolving a call writes a care note for you.
Escalates if nobody answers
Senior carer next, then the manager, on timings you set, with an optional text message backup.
- Works on iPad and Android tablets
- Response times and a monthly report
- Test call button for every screen
- "Talk to me" presses flag loneliness
Works alongside your wired nurse call system. It never replaces it.
Residents ask for help with one tap. Carers know straight away.
A bedside screen for each resident, alerts on carers' phones, and automatic escalation to the senior carer and manager when a call waits too long.
Chance of admission
Every open enquiry shows how likely it is to become an admission, learned from your own closed enquiries, with the reasons behind the score.
Enquiries30, 60 and 90-day occupancy forecast
See where each home is heading against your target, with a likely range. Optional alerts warn managers early when a home is set to dip.
EnquiriesEarly warning for each home
Combines incidents, falls, medication errors, complaints and staffing signals into a simple score, showing exactly which factors added points.
Book a demoRetention rules and subject access requests
Set how long records are kept, anonymise when due (legal holds block it) and export a subject access request with staff names redacted.
Book a demoCare system connectors and import
Bring in signals from systems such as PCS, Camascope and iTrent by data feed, CSV import or our push API, with a field-mapping screen. You choose when to pull.
Book a demoBed sync with your occupancy system
Our SMART connector keeps free beds and new admissions in step with your occupancy system, with a full sync log.
EnquiriesPartner apps and secure API
Register partner apps with their own scoped API key and webhooks. Suspend or reissue keys at any time.
Book a demoShared learning across homes
Turn a closed case into a learning note for every home and see who has read it.
Book a demoActivities planner and engagement
Plan the week from 24 ready-made ideas, including ones for people in bed. Record who joined in and how much they enjoyed it, see who has not joined in for 7 days, and get a monthly report per person.
See activitiesCarer and senior carer roles
Staff join with a home code. Carers see their shift tools only; senior carers also run the medication round with a witness name.
Carer portalInstall on Android phones and tablets
Add CareFocusIQ to the home screen from Chrome so call bell alerts arrive like a normal app, even when the phone is asleep.
Carer portalBuy now or try free first
Start a 7-day free trial, or skip the trial and start your plan today with one click from the pricing table.
See pricingCompare two inspection reports
Put your previous and latest reports side by side to see what has been fixed, what is still open and what is new.
AI toolsInspector access links
Send a regulator or auditor a secure, time-limited link with a 6-character code. Read-only, every view logged, revoke in one click.
How it worksDemo mode
Switch on demo mode to explore with example data. Nothing you click is saved to your live records.
Try it nowSEND golden thread
Outcomes broken into small steps, observations with prompting levels, and skill checks at 2, 6 and 12 weeks to show learning has stuck.
SENDPortal for teachers and TAs
Staff join with a school code and see only their pupils, with every tool on the left and quick voice notes saved to the right record.
SENDOfsted-ready evidence check
Each note shows whether it is inspection-ready, nearly there or needs detail — per pupil and across the school, with CSV export.
SENDCommunication, PfA and annual reviews
AAC and communication profiles, Preparing for Adulthood records, AI annual review drafts and family moments shared to the portal.
SENDSpecialist needs and a carer finder
Tag dementia or palliative needs on any service, then find the best-matched carer by training, competency and availability.
Home careHow it works together
One connected loop. Better care for everyone.
Each feature hands its work to the next. A problem is spotted, given an owner, checked to be fixed and filed as proof — so information is entered once and used everywhere.
Spot
Problems surface on their own — from shifts, incidents, families and ratings.
Shift clock & live location
Who is on shift, where, and the hours they have worked.
Gives every task an owner who is actually on shift
Live CQC rating
Your official rating and location ID, read live from the regulator.
Sets the starting point for your 90-day programme
Care plan review prompts
A fall, medication error, hospital return or rising NEWS2 score asks for a plan review.
Appears on the Today board until the plan is reviewed
Family logins with consent
Each relative signs in with an emailed code. Sharing is set by consent.
Unanswered messages can be logged as a concern
Monthly staff pulseNew
Six quick questions each month. Comments stay anonymous and only show once three or more people reply.
Low scores go to the tracker as an action
Staff experience ↔ quality patternsNew
Six months of pulse, supervision and leavers set beside incidents, falls, complaints and audits.
Strong links are flagged as a prompt to look closer, not as proof
Today board
“Needs attention today” — 13 tiles, each with an owner.
One click sends any tile to the Improvement Tracker
Act
Each one becomes a single action with an owner, a deadline and the evidence needed.
CQC report → 12-week recoveryNew
Paste a CQC report to get the breaches, every finding with an owner and a fix-by week, and a 12-week plan.
One click puts every finding on the tracker and starts the 90-day programme
Improvement Tracker
One action per gap: risk, owner, deadline and evidence needed.
Done actions are re-checked 14 days later
Complaints & compliments
Deadlines for acknowledging and responding, and AI themes.
Complaints become actions; “You said, we did” reaches families
Career pathwaysNew
Routes from care assistant to manager, plus lead roles such as medicines or IPC lead, with a mentor.
Steps tick off automatically when a competency is signed off
Check
Re-checks, audits and supervision confirm it really improved.
Audits that close the loop
Four-week rotation, seven simple questions, “did it improve?”.
Findings go to the tracker, results go to the evidence pack
Audit library & risk-based schedulingNew
17 ready-made audits (including Reg 44/45) or build your own. High-risk results bring the next audit forward.
Every “No” or “Partly” becomes its own tracker action
Manager approval of evidenceNew
Uploaded evidence waits for a manager to approve it or send it back with a note.
Only approved evidence lets an action be signed off as fixed
Supervision, induction & competency
Set questions, checklists, sign-off and exit interviews.
Staff concerns are heard; “not yet competent” becomes an action
Prove
Results land in your 90-day report and evidence pack automatically.
90-day programme
Baseline, top risks, governance meetings and an AI-written report.
Before-and-after results go into the evidence pack
Evidence pack
Everything filed under the five CQC key questions, ready to print.
Every gap has a Fix link that starts the loop again
Executive cross-home risk viewNew
A heatmap of every home across eight risk areas, with top risks and the trend.
Directors see which home needs support first
Any gap in the evidence pack has a Fix link that starts the loop again.
What it means for each person
Carers
Less paperwork, clearer jobs
- Clock in on your phone; hours worked are recorded for you
- Only the tasks you own, with a clear deadline
- Supervision that asks what is making care harder — and acts on it
- A monthly pulse and a clear career pathway with a mentor
Built for you
What it means for your role
See money, ratings and risk across every service — in one screen.
- A morning briefing with the highest-value actions, in pounds
- Live CQC rating, location ID and a 90-day improvement programme
- Who is on shift now, occupancy and agency spend at a glance
One platform · every kind of care
Bring your whole improvement programme together
Your compliance, audits, actions, evidence, policies, training and risks — pulled into one connected view. See what's failing, what's been fixed, who is responsible, and what still needs attention before the regulator does.
What's failing
The Today board shows overdue audits, care plans, complaints and risks at once.
What's been fixed
Tracker actions are re-checked 14 days later and audits ask “did it improve?”.
Who is responsible
Every open action carries a named owner and deadline.
Evidence collected
The evidence pack files it all under the CQC key questions.
Before the regulator
A 90-day programme with a baseline, governance meetings and a final report.
Turn more enquiries into admissions
A simple enquiry tracker built for care homes. It follows every family from the first phone call to the day their relative moves in, so no enquiry is forgotten and every empty bed is filled sooner.
Every enquiry on one board
Phone calls, emails and your website form land in one pipeline: enquiry, assessment, offered, accepted. Each one is scored Hot, Warm or Not yet ready.
Nobody waits for a call back
Follow-ups and assessments have dates and owners. Stage timers show who has waited too long, and assessor double-bookings are flagged.
The right home, first time
Match a person to homes with the right care type, a free bed and the shortest distance. See occupancy across the whole group.
Fees and funding made clear
Estimate weekly fees, top-ups and council contributions, with plain guidance on funding limits for each UK nation.
Ready on moving-in day
A ten-point admission checklist (contract, GP, medication, room, welcome pack) records who did what and when.
Know which enquiries will convert
Each open enquiry shows its chance of becoming an admission, based on your own past enquiries, with the reasons explained.
See empty beds coming
A 30, 60 and 90-day occupancy forecast for every home against your target, with optional early-warning alerts for managers.
Beds kept in sync
The SMART connector pulls free beds and pushes new admissions to your occupancy system, and partner apps connect with their own secure key.
Stay in touch, properly
Families who are not ready yet go on a “Not yet ready” list with check-in reminders. Marketing only goes to people who gave consent.
How it works
- 1Log a call or share your web enquiry form. The enquiry appears on the board with a call-back task.
- 2Book the assessment, match a home and agree the fees. Every change is recorded.
- 3Tick off the admission checklist. At 100% the person is ready to move in.
Connects to your care system, nurse call and Microsoft sign-in through a secure API.
More than software. An operating system for your business.
Open the app and the whole organisation is right there — a live command centre where a compliance-readiness ring turns green in real time, the day's highest-value actions are already queued, and every home, resident and rota is one glance away. Not another records store to fill in; a business that runs itself forward.
One command centre for the whole business
Occupancy, referrals and CRM, recruitment, HR, payroll, finance, marketing and inspection readiness for CQC and Ofsted — connected in one place, so you finally see the whole picture instead of ten disconnected systems.
Tells you the next best action
The AI reads your live data, predicts what is about to go wrong and recommends exactly what to do — with the pounds-and-pence impact attached. Not another dashboard to interpret; decisions, made for you.
Grows the bottom line
Higher occupancy, lower agency and recruitment spend, fewer compliance failures and better CQC ratings — CareFocusIQ is built to move the numbers that decide whether your business thrives.
It finds the money you’re leaving on the table
Every morning, CareFocusIQ scans your whole operation and hands your team a short list of the highest-value moves — each one quantified in pounds. This is what an AI operating system looks like in practice.
Yesterday you lost £4,200 in potential revenue — 3 enquiries went un-actioned for over 48 hours.
Next best action
Assign an owner to each enquiry now and auto-chase within 2 hours.
Agency spend at Willow Unit is trending £6,800 over budget this month.
Next best action
Move 4 night shifts to available bank staff this week.
Occupancy will dip to 86% in 3 weeks — 2 planned discharges and a thin enquiry pipeline.
Next best action
Prioritise 5 warm enquiries and fast-track their assessments.
Two carers at Cedar Lodge are flight-risks — rising overtime and sickness pattern.
Next best action
Schedule 1:1s and rebalance the rota before they resign.
Illustrative examples. CareFocusIQ generates these from your own live data every day.
Pick your sector
One platform, shaped to your world
Choose your type of service and see the tools you get. The wording, modules and regulator all switch to match.
Adults
Children & young people
Community & cross-sector
Your tools for
Adult Care Homes
Residential & nursing care for adults and older people.
- Residents
- Care plans
- Medication & MAR
- Daily notes
- Incidents & falls
- Dementia care
- MCA & DoLS
- CQC inspection readiness
Where we operate
Choose a nation and the platform re-badges itself in front of you — CQC, Care Inspectorate, CIW or RQIA, the right ratings, the right terminology and the right currency, all applied instantly. Built in the UK, ready for care providers worldwide.
Choose your country
See your regulator & framework
Pick a country and CareFocusIQ instantly reflects its regulator, ratings and terminology.
Care Quality Commission
CQC · inspection
Single Assessment Framework
Key questions
NHS number
e.g. 123 456 7890
NEWS2
Currency: GBP
United Kingdom
CQC · Ofsted
Care Inspectorate
CIW
RQIA
International
HIQA
CMS
Accreditation Canada
ACQSC
Ministry of Health
DoH · DHA
MOH
DoH
Expanding to new regions regularly. Don’t see your country? Get in touch and we’ll map CareFocusIQ to your local framework.
Live official ratings, straight from the regulator
CareFocusIQ reads the CQC's live data feed, so your official rating sits right beside your own quality signals. Check any CQC-registered service below — it's the real, current rating, pulled the moment you ask.
Why your rating belongs front and centre
- Families, commissioners and staff judge you by it first — a strong rating fills beds and wins contracts.
- See it live beside your own audits, actions and evidence, not just once a year at inspection.
- Spot what would pull your rating down before an inspector ever could.
- Walk into any visit knowing exactly where you stand and the evidence that proves it.
The right tools for every person in your service
From the carer on the floor to the owner in the boardroom, CareFocusIQ shows each person exactly the tools they need. Here’s what the platform does for each role.
Care Worker
Hands-on care, every shift.
- See today's tasks in priority order so nothing slips on a busy shift.
- Record care by speaking — one-tap notes and point-of-care capture on a phone.
- Run a safe medication round and report a fall or concern in minutes.
Senior Carer / Team Leader
Leading the shift, supporting the team.
- Steer the whole shift from one screen of live priorities.
- Oversee observations and NEWS2 early-warning scores across the floor.
- Make sure every incident and key-worker task is handled before handover.
Nurse
Clinical care and medicines, joined up.
- Track vitals and NEWS2 scores so deterioration is caught early.
- Manage every prescription safely with interaction and allergy checks.
- Share a standards-based clinical record with hospitals and the NHS.
Registered Manager
Running the service day to day.
- The health of your whole service on one screen — what's green, what's not.
- A live CQC inspection-readiness score against every question you'll be asked.
- Track incidents, safeguarding, statutory notifications and training in one place.
Owner / Director
The whole organisation at a glance.
- A boardroom view of performance, risk and finances across every service.
- Occupancy, income and cash flow — clear enough to act on.
- A governance pack generated for your next board meeting.
Compliance / Quality Lead
Keeping the service safe and ready.
- Every requirement, its status and the gaps spelled out — CQC readiness at a glance.
- Prove GDPR-compliant data protection with live evidence.
- Turn incidents and complaints into a prioritised improvement plan.
Every part of your business, on one operating system
Eleven connected worlds on one screen — tap any tile and you drop straight into a colour-coded, animated workspace: AI copilots, point-of-care notes, eMAR rounds, safeguarding, workforce, finance and inspection command. Everything shares one live heartbeat, so a change on the floor updates the boardroom instantly.
AI Intelligence Layer
- Manager & Operations Copilot
- Compliance Risk Score
- Outcome & occupancy predictions (Foresight)
- Boardroom & Executive Advisor
- Early Warning Signals
- Risk Radar
- AI Knowledge Map
Care Copilot & Point of Care
- One-tap & voice care notes
- Point-of-care & offline capture
- Ask CareFocus search
- Care timeline & plan templates
- Mental capacity & consent (MCA)
- Behaviour support (PBS)
- Easy-read care plans
Clinical & Nursing
- eMAR / MAR medication rounds
- Nursing observations & NEWS2
- AI symptom check & triage
- Condition pathways
- Outcome measures
- IPC audits, training & PPE
- Hospital passport & transfers
Emotional & Person-Centred Care
- Good Day Moments
- Conversation Partner
- Dementia care toolkit
- Family Connection Hub & digests
- Activities & engagement
- Therapy library
Safeguarding & Children
- Daily wellbeing tracker & scores
- Safeguarding hub (MASH / MARAC)
- AI placement matching & assurance
- Key worker briefings
- Incident management
- Statutory notifications
- Child outcomes
Specialist Care Packs
- LD & autism, mental health
- Hospice & palliative care
- Complex needs & neuro-rehab
- Substance misuse & recovery
- Home health & home care
- Immigration, integration & leaving-care
- Dental, ambulance & maternity
Daily Operations
- AI Action Engine & approvals
- Smart document generator & library
- Digital forms & communication
- Residents & rooms
- Enquiries, admissions & occupancy
- Renewals & reviews
Business & Workforce
- Workforce & rota planning
- HR suite & recruitment
- PAYE payroll
- Training pathways & certificates
- Staff wellbeing pulse & insights
- Finance, invoicing & billing
- Maintenance & assets
- Weekly manager digest
Platform & Organisation
- Multi-home organisation hub
- Cross-home benchmarking
- Board & Governance Pack
- Report Studio & custom builder
- AI marketplace
- 40+ vendor integrations
- Bulk data migration
- Microsoft 365 intelligence
Inspection & Compliance
- Inspection Ready & rehearsal
- Multi-regulator inspection command
- Report analysers & fixers
- Regulatory returns & statutory notifications
- Audit-ready evidence & data room
- NHS data interoperability (FHIR)
Trust & Security
- Data security posture (GDPR & DSPT)
- Role-based access & MFA
- Inspector access & record history
- Family S.A.F.E & Trust badges
- Compliance mode
- Secure by design
Connected care
Stay Connected — One Platform, Every Kind of Care
Watch how CareFocusIQ brings every department, every workflow, and every compliance requirement together on a single operating system — so nothing falls through the cracks.
The AI that runs quietly behind every decision
Ask your business anything in plain English and watch a streaming answer build itself from your own live numbers — then see risks flagged before they bite, a CEO-grade briefing waiting every morning, and each insight arriving with the next best action already attached. Intelligence you can see working, not another chatbot.
Ask your business anything.
A streaming AI assistant that knows your live data — occupancy, staff, incidents, compliance and finance. Ask "where are we losing money?" or "which homes need attention?" in plain English and get an answer grounded in your own numbers, with the next best action ready to go.
- Answers grounded in your real data
- Drafts actions, plans and documents
- Explainable, source-linked reasoning
Stop problems before they cost you.
Weak-signal detection continuously scans for emerging risks — staff about to leave, occupancy dips, wellbeing decline, compliance drift — and surfaces them early with an automatic mitigation plan and the cost of doing nothing.
- Predicts risk weeks ahead
- Automatic mitigation plans
- Prioritised by financial impact
A CEO briefing, every morning.
Owner-level clarity across every home — performance, risk, finance and quality — distilled into what changed, what it means for the P&L, and where to focus today. Explainable reasoning you can trust and share with your board, investors and inspectors.
- Whole-group performance & P&L view
- Benchmarking, trends & forecasts
- Board- and inspector-ready evidence
Extend your platform in clicks.
A growing marketplace of AI modules and integrations — connect 40+ vendors, import data from files, and switch on specialist packs tailored to your sector and the people you support.
- Modular AI capabilities
- 40+ vendor integrations
- Sector-specific packs
Turn today's paperwork into tomorrow's rating
Two AI tools built for services that want to improve. Upload what you already have — a thin care record or a hard inspection report — and get inspection-ready evidence and a prioritised action plan in one click.
Records Transformer
Weak records → strong evidence
Upload a care plan, risk assessment or daily note. The AI shows exactly where it falls short, then rewrites it into person-centred records mapped to the regulator's quality statements — with a clear before-and-after and the uplift to your readiness.
- Pinpoints weaknesses with quoted evidence
- Rewrites to the regulator’s quality statements
- Shows the readiness uplift, record by record
Report Fixer
Findings → prioritised plan
Upload your inspection report and get a prioritised action plan in seconds — the regulations breached, every finding turned into concrete steps with an owner and a fix-by week, and a 12-week recovery programme you can put on the tracker in one click. You can also compare two reports.
- Every finding becomes a concrete action
- A 12-week recovery plan in three phases
- One click starts your 90-day programme
- Owners, evidence and due dates attached
AI copilot
Your AI Copilot — Less Admin, More Time for People
Three simple, phone-friendly tools that take the paperwork off your carers' shoulders — gathered in one place so they're always a tap away.
Jot a note in seconds
One-Tap Care Notes
Carers tap a few friendly options or simply speak, and a warm, professional care note is written for them — no typing paragraphs at the end of a busy shift.
- Tap-to-build or voice
- Reads naturally
- Saved to the right resident
Find anything, instantly
Ask CareFocus
Type what you're looking for in plain English — a resident, a note, a medication, an incident — and jump straight to it. No menus to hunt through.
- Plain-English search
- Answers from live data
- Straight to the record
Never miss a visit
Appointments
Every GP visit, hospital appointment and care review in one gentle place — see what’s coming up, and record how each one went.
- Upcoming at a glance
- Add in seconds
- Note how it went
Three hubs. Everyone lands where they work.
Carers, managers and directors each get their own self-contained hub. Every tool that role needs lives inside it — so nobody has to learn a menu, and nobody gets lost mid-shift.
Carer Portal
One calm screen for the whole shift
Carers sign in and land straight in their own portal. Everything they need for the shift lives inside it — no menus to learn, no hunting between screens.
- Clock in and out on the door, kept completely separate from signing in
- Log care in seconds — food, fluids, personal care, mood, sleep
- Medication round with a clear signature trail
- Resident case files, tasks, handover notes and team messages
- Rota, holiday requests and the policies they need to read
Manager Hub
What needs you today, in one place
Managers open the hub and immediately see what needs a decision — not a wall of data. Everything they sign off, chase or review is one tap away inside the hub.
- An attention list: unreviewed incidents, overdue actions, pending leave, clock-in exceptions
- AI-suggested care plan updates to approve or reject — the manager stays in charge
- Staff, rota, compliance, training and supervision in one hub
- Safeguarding, incidents, medication oversight and early warnings
- Reports, documents and forms without leaving the hub
Director Hub
Organisation, service, person — in three clicks
Owners and directors get the whole picture across every service, then drill down to a single service and a single person without changing screens.
- Organisation-wide quality, safety, workforce and occupancy at a glance
- Compare services side by side and spot the outlier early
- Financial view: fees, occupancy and cost pressure in plain numbers
- Risk radar and early warnings before a problem becomes an incident
- Board-ready reports produced from live records, not spreadsheets
Role-based hubs
Role Hubs — Right Tools for Every Role
Carers, managers and directors each land in their own self-contained hub, with every tool that role needs in one place.
Caring for hearts, not just health
Great care is about how people feel — comforted, connected and truly known. These tools help your team look after emotional wellbeing, all gathered together in one gentle place.
Capture the little joys
Good Day Moments
A quick, happy way to record the moments that made someone smile — a favourite song, a visit, a good laugh — so the whole team can share in them.
A friendly chat, anytime
Conversation Partner
A gentle AI companion that can chat, reminisce and keep someone company — especially comforting in the quiet moments when a familiar face is not nearby.
Comfort in confusion
Dementia Care
Reminiscence, calming activities and companion tools designed for people living with dementia — bringing familiarity, reassurance and calm.
Keep families close
Family Connection Hub
Keep relatives gently in the loop with updates, photos and two-way messages — so families feel connected even when they cannot be there in person.
Meaningful things to do
Activities & Engagement
Plan and record the activities that bring purpose and pleasure — from music and crafts to gentle outings — matched to what each person enjoys.
The person behind the care
Comfort & Life Story
A gentle profile of what soothes and connects each person, alongside the story of their life — so every carer sees the whole person, not just their needs.
A therapy library grounded in the evidence
A curated collection of well-established, research-led therapeutic approaches — with ready-made session ideas your team can plan, deliver and record.
Reminiscence Therapy
Guided prompts, memory boxes and life-story cues that gently invite people to revisit cherished moments — a widely-recognised, evidence-based approach to comfort and connection.
Music Therapy
Personalised playlists and singalong ideas built around the songs that matter to each person — one of the most researched non-pharmacological ways to lift mood and ease agitation.
Art & Creative Therapy
Structured painting, crafting and making activities that give people a gentle, wordless way to express themselves — with step-by-step guidance your team can follow.
Sensory Stimulation
Multi-sensory ideas — touch, scent, light and sound — drawn from well-established sensory approaches, designed to soothe, reassure and reduce distress.
Movement & Gentle Exercise
Chair-based routines, gentle stretches and balance activities grounded in recognised guidance — keeping bodies moving and spirits lifted, whatever someone's mobility.
Nature & Horticultural Therapy
Gardening, planting and time-with-nature activities inspired by widely-studied horticultural therapy — a calming, purposeful way to spend time indoors or out.
Let inspectors audit you — without setting foot on site.
When an inspection or audit is due, generate one secure, time-limited access code. Send it to your regulator or auditor and they log in remotely to review your records — read-only, fully logged, and revocable in a single click.
One-click link
Create a secure link and a 6-character code in seconds.
Time-limited
Set an expiry of up to 30 days — access ends automatically.
Read-only
Inspectors see everything, change nothing.
Revoke anytime
Kill access instantly; every view is logged.
Traditional care software records the past. CareFocusIQ runs your future.
Most platforms are single-sector digital logbooks — they store what already happened. CareFocusIQ is the AI operating system that predicts what’s next, and works across every care sector you operate in.
Traditional care software
- Built for one sector only (e.g. children’s homes)
- Digital record-keeping — you still do the thinking
- Reports on what already happened
- Manager-focused admin tool
- No forecasting, no financial intelligence
- Inspectors must visit in person or you export files
CareFocusIQ
- 20+ sectors in one platform — grow into any of them
- AI that predicts risk and recommends the next best action
- Forecasts occupancy, staffing and cash weeks ahead
- Owner & CEO command centre across every home
- Financial intelligence — grows occupancy, cuts agency spend
- Remote inspector portal — audits happen without a site visit
Compliance intelligence
Compliance & Risk at a Glance
See live compliance gaps, incident trends and regulatory risk on a single dashboard — with AI-powered alerts that flag issues before they escalate into enforcement action.
Improvement programme
Continuous Improvement Engine
A 90-day structured improvement cycle that connects audits, actions, evidence and governance meetings — so you walk into every inspection knowing exactly where you stand.
NHS compliance
Built for the NHS
Full alignment with NHS England frameworks, DSPT compliance, structured data standards and clinical governance — so your service is commissioner-ready from day one.
Special educational needs
SEND & Education Support
EHCP tracking, sensory profiling, curriculum mapping and Ofsted-ready evidence — built for children's services and specialist education providers.
International expansion
Built for Global Markets
Choose a nation and the platform re-badges itself — regulators, terminology, currency and compliance frameworks all switch automatically. Built in the UK, ready for care providers worldwide.
US market entry
Expanding to the US
CMS compliance, state licensing, HIPAA-ready data handling and American terminology — CareFocusIQ adapts to every US care market from assisted living to skilled nursing.
The journey so far
Our Story
From a simple idea to a platform trusted by care providers across the UK — hear the story behind CareFocusIQ and the mission that drives everything we build.
The people behind the platform
Meet the Team
A passionate team of care professionals, engineers and designers — united by one goal: making technology that genuinely helps the people who care for others.
Pricing that fits every care organisation
One clear, flat monthly fee from just £199 — unlimited users, unlimited beds and AI voice-note transcription all included, with no per-head metering and no surprises. Everything you see on this page is included, and every paid plan opens with a 7-day free trial. Ready to commit? Buy now and your plan starts today.
Essentials
For a single small or independent home
Everything a small service needs to run safely and stay inspection-ready.
- Live operations dashboard & occupancy
- Residents, rooms & placement management
- Incident logging & safeguarding tracking
- Care notes (voice & text)
- AI voice-note transcription included — no usage fees
- Compliance tracker & secure document storage
- Staff rota, absence & training records
- Standard reports & exports
7-day free trial, or buy now · £199/mo · cancel anytime
Professional
For an established, growing service
Adds the everyday AI that cuts admin and gives time back to carers.
- Everything in Essentials
- AI Copilot & AI Actions across records
- Ask CareFocus & one-tap care notes
- Unlimited AI voice-note transcription included
- Digital forms & communication hub
- Activities & maintenance management
- Family engagement portal
- Priority email & chat support
7-day free trial, or buy now · £599/mo · cancel anytime
Enterprise
For multi-service providers scaling with confidence
The full AI intelligence layer, safeguarding and multi-home tooling.
- Everything in Professional
- AI Predictions & Early Warnings
- Knowledge Graph intelligence
- Placement matching & Key Worker AI
- Unlimited AI voice-note transcription included
- Multi-home group analytics
- Remote inspector / audit access
- Priority support with SLA
7-day free trial, or buy now · £1,699/mo · cancel anytime
Enterprise Plus
For large groups & local-authority frameworks
A tailored deployment with executive oversight and full integration.
- Everything in Enterprise
- Executive Command Centre & AI Advisor
- Group-wide forecasting & benchmarking
- Immigration & asylum casework
- Unlimited AI voice-note transcription included
- AI Marketplace & custom integrations
- Microsoft 365 & data integrations
- Dedicated success manager & custom SLAs
Tailored to your group
All prices in GBP and exclude applicable VAT. Secure payments handled by Stripe.
Security and compliance you can build on
Care data is some of the most sensitive there is. We hold it to the standards the sector expects — with strong data protection, information governance and security woven through everything we build.
UK GDPR
Personal data handled securely and lawfully.
Data Protection Act 2018
Least-privilege access, encryption and breach-notification rules.
NHS DSPT
Aligning to the Data Security and Protection Toolkit.
Cyber Essentials
Working towards certified cyber-security controls.
ISO 27001
Building towards certified information security management.
Accessibility (WCAG 2.2 AA)
Designed to be usable by everyone, on any device.
Clinical safety (DCB0129)
Safety-managed for clinical features that need it.
Interoperability (FHIR)
Ready to exchange data safely with NHS systems.
These badges reflect our security and governance commitments and how we design the platform. Items we are working towards are formal certifications we are actively pursuing.