Safe
Safeguarding, risk assessments, medication and incident evidence.
Risk assessments current
Medication audits passed
Incidents reviewed and closed
Caring
Person-centred care, dignity and resident voice.
Care plans person-centred
Resident voice captured
Reasonable adjustments flagged
Effective
Outcomes, training and best-practice evidence.
Outcome measures tracked
Training matrix up to date
Care aligned to NICE guidance
Responsive
Complaints, activities and individual needs.
Complaints handled and learned from
Activities meaningful and recorded
Needs met and reviewed
Well-led
Governance, audits and continuous improvement.
Governance meetings minuted
Audit cycle complete
Action plans tracked